Contact Us Online
You can contact us online using this form. Here you can ask us about any non-urgent queries.
For more information about the Patchs system click here.
Appointment System
We operate an appointment system – one patient per appointment. Please call to book or use our online system via the link at the top of this page.
Telephone Advice
If you wish to speak to a doctor or nurse the receptionist will advise you. It is essential that you tell the receptionist briefly about your problem and your telephone number.
Urgent Appointments
- These appointments are booked on the day over the phone, our phone lines open at 8am
- Phone or visit us to speak to a receptionist during our opening hours: Monday to Friday, 8am to 6:30pm
Routine / advanced appointments
- Book an appointment online via Patchs (we will respond to these requests within 1 working day) or the NHS app
- These are telephone or face to face appointments that are booked for a later date and depend on what we have available.
- Phone or visit us to speak to a receptionist during our opening hours
Nurse Appointments
- Nurses appointments include: spirometry, diabetes review, asthma review, smear test, baby immunisations, (travel) vaccines, echocardiogram (ECG) and blood tests.
- For any of the above appointments, you can call us on 0161 667 6609 between 11am and 6:30pm or visit us at the surgery.
Children Under 12
Any appointment requests, for children under 12, will be reviewed by our team on the day. We will then offer you an appointment if necessary. We may re-direct you to a different service on the same day
Home Visits
Home visits should be requested before 10:30am. The doctor will assess the urgency of the visit and you may be given advice on the telephone
A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.
House visits are only available for patients who are housebound because of illness or disability.
Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the surgery.
Cancelling or changing an appointment
If you can't keep an appointment please cancel it as soon as possible. Below are the ways in which you can cancel your appointment:
- Reply CANCEL to your reminder text message
- Use the NHS app
- Phone the surgery on 0161 667 6609
If you need help when we are closed
Click here for information about out-of-hours sevices available.
If you need help with your appointment
Please tell us:
- If there’s a specific doctor, nurse or other health professional you would prefer to respond
- If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
- If you need an interpreter
- If you have any other access or communication needs
Text Reminder Service
We have a texting service which allows you to receive confirmation and reminders about your appointments.
To have this service you will need to register by completing a consent form.
Please remember to update your contact details with us when you change address, telephone numbers and email address.
Minor Ailment Scheme
Do you have one of these conditions?
|
Allergies / bites & stings Athletes Foot Cold Sores Conjunctivitis Constipation Cough / cold / sneezing |
Diarrhoea Hay fever Head lice Headache / temperature / fever Indigestion / heartburn Mouth ulcers |
Nappy rash Nasal congestion Sore throat Teething Threadworms Vaginal thrush |
You don't need to wait to see your doctor as you can get advice and treatment from your community pharmacy.
For further information please contact your local pharmacy.