Home visits should be requested before 10:30am. The doctor will assess the urgency of the visit and you may be given advice on the telephone
A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.
House visits are only available for patients who are housebound because of illness or disability.
Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the surgery.
If you wish to speak to a Doctor or Nurse, the receptionist will advise you. It is essential that you tell the receptionist briefly about your problem and your telephone number.